Return Policy1.After placing an order, our processing timeframe is Within 24 hours.Orders may be canceled if the cancellation is initiated earlier than the shipment time and within the time specified by the website in which the cancellation may be initiated.
2.You have 30 days to decide if an item is right for you. If you want to return or exchange the item, please contact us within 30 days of delivery.
3.Returned items must be in their unused condition with the original packaging. We do not accept returned items that have been worn, damaged, washed, or altered in any way.
4.We only accept returns that are shipped and sold by .com.We will not accept any returns sent back without a proper return application.We do not provide Freight To Collect (FTC) service for the packages returned to us. The return is at your own expense.Please make sure you double-check your returns before mailing them out. We are not responsible for returning non-HOBIBEAR products. Note: The original shipping fee and shipping guarantee are non-refundable.
5.If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.