Cancel Order

Cancellation Policy

At Hobibear, we understand that situations may change and you may change your mind. That's why we have established a 24-hour cancellation policy. This means if you cancel within 24 hours of purchase, you will receive a full refund of your order.

How do I cancel my order?

To cancel your order, please submit a request through our service@hobibear.com. Our staff will attend to your request as soon as possible.

Exceptions to the Cancellation Policy

Please note that we CANNOT accept cancellation requests once the order has been shipped. Once your package has left our warehouse, unfortunately, we are unable to reverse the process.